Effective date: October 30, 2026
Petra Mediterranean Restaurant (“Petra,” “we,” “us”) runs restaurants at 1118 W Kennedy Blvd, Tampa, FL 33606 and 4812 E Busch Blvd, Tampa, FL 33617, and the website petratampa.com. This policy explains what information we collect when you visit our site, order food, book a table, call us, message us, or use our Google Business Profiles, and what we do with it.
Information we collect
- Information you give us: your name, phone number, email, delivery address, order details, reservation details, catering or event details, and anything you type into a form, our website chat, WhatsApp, or a message through Google.
- Payment information: card payments are handled by our payment and ordering providers. We do not store full card numbers on our website.
- Email sign-ups: if you join our email list, we keep your email address to send you news and offers.
- Automatic information: pages viewed, device and browser type, approximate location, referring website, and clicks such as calls, directions, and order buttons. We collect this through cookies and tools like Google Analytics and Google Tag Manager.
- Information from partners: when you order through our online ordering page, ezCater, or a delivery app, that partner shares the details we need to fill your order.
How we use it
- To take, prepare, and deliver your orders, reservations, and catering requests
- To answer your questions and contact you about your order or event
- To send emails you signed up for
- To improve our menu, website, and service
- To measure and improve our advertising, including Google Ads
- To prevent fraud and meet legal requirements
We do not sell your personal information.
Chat assistants and AI agents
Our website chat and our Google Business Profiles may use automated assistants, including Google’s AI agent, to answer common questions about our menu, hours, locations, reservations, and catering. Messages you send through these tools may be processed by the provider that runs them (for example Google) under that provider’s own privacy policy. If you leave your name and phone number in a chat, we use it only to follow up on your request. Please do not share payment card numbers or sensitive personal information in a chat.
Who we share information with
- Ordering, delivery, catering, and payment providers that help us fill your order
- Service providers that host our website, run our chat, send our emails, or provide analytics and advertising (such as Google)
- Authorities when the law requires it
Cookies and ads
We use cookies to understand how people use our site and to measure our ads. You can block or delete cookies in your browser settings. You can manage Google ad personalization at adssettings.google.com and opt out of Google Analytics with the Google Analytics opt-out add-on.
How long we keep it
We keep order and contact information only as long as we need it to serve you, keep business records, and meet legal requirements. We keep your email list sign-up until you unsubscribe.
Your choices
You can unsubscribe from our emails with the link at the bottom of any email. You can also ask us to see, correct, or delete the personal information we hold about you, or to stop contacting you. Email us at info@petratampa.com or call either location.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy. The effective date at the top shows when it last changed.
Contact us
Petra Mediterranean Restaurant
Kennedy: 1118 W Kennedy Blvd, Tampa, FL 33606, (813) 513-3000
Busch: 4812 E Busch Blvd, Tampa, FL 33617, (813) 984-9800
info@petratampa.com